From Disruption to Digital Platform: The Ultimate Transformational Journey

03 Apr 2019
13.20 - 13.40
SEAFAIR: MAIN STAGE - DECK TWO (STERN)

From Disruption to Digital Platform: The Ultimate Transformational Journey

Many industry commentators contend that disruption of airline commerce is imminent. As a result, smart airline executives need to embrace a customer-centric approach to stay ahead of the curve. The beginning of this journey is the end-to-end transformation of Offer Management and Order Delivery. The final destination is a digital platform for airline commerce. Learn more about the path to total transformation from Vice President IT, PSS & Customer Experience at flydubai, Mohammed Ahteshamuddin.